Return/Exchange Policy

ALL SALES ARE FINAL, there are absolutely NO REFUNDS!

Exchanges may be made within 7 days from date hair was delivered. This must be approved by management. ALL EXCHANGES MUST BE IN ORIGINAL STATE.

*EXCHANGES WILL BE A 20% RESTOCKING FEE (NOT INCLUDING RETURN SHIPPING AND NEW SHIPPING FEES)

WIGS ARE FINAL SALE ITEMS ( no exchanges/ no refunds!) 

HAIR IMPORTS/THE MEDELLIN COLLECTION RESERVES THE RIGHT TO DENY ANY REFUND/EXCHANGE. 

PLEASE ENSURE YOU ORDER IS 100% CORRECT BEFORE ORDERING, THERE WILL BE NO ORDER CHANGES ALLOWED AFTER YOUR PAYMENT HAS BEEN SUBMITTED .

IF YOU ARE SEEKING CHANGES WITHIN YOUR ORDER, YOU WILL HAVE TO COMPLETE AN EXCHANGE AFTER* YOUR ORDER ARRIVES (ALL EXCHANGES WILL FOLLOW OUR EXCHANGE POLICY & FEES SHOWN ABOVE)